Authentication Failed

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Authentication Failed

Post by Vinibi on Thu Oct 19, 2017 5:39 pm

Hello,

I just got the msg: "Authentication failed" when I tried to open the bot.

I didn't change my password and I can still login in the website. So, what's the bug now?

Vinibi

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Join date : 2017-09-27

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Re: Authentication Failed

Post by Admin on Fri Oct 20, 2017 4:30 pm

Hey Vinibi,

Did you try to log in right after that? Is this reproducible? Authentication failed is a very generic error message, if its after you just updated it can be because of that. If it happens more than once then I will have to look at the logs to determine why it is doing that. Can you post the log right after you see that error message? Logs are in the /logs directory and the log should be timestamped as the current day.

Thanks a lot,
J-Bot

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Re: Authentication Failed

Post by Vinibi on Fri Oct 20, 2017 4:53 pm

Admin wrote:Hey Vinibi,

Did you try to log in right after that? Is this reproducible? Authentication failed is a very generic error message, if its after you just updated it can be because of that. If it happens more than once then I will have to look at the logs to determine why it is doing that. Can you post the log right after you see that error message? Logs are in the /logs directory and the log should be timestamped as the current day.

Thanks a lot,
J-Bot

The problem was sorted for itself some hours later....


Vinibi

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Re: Authentication Failed

Post by Admin on Sat Oct 28, 2017 12:11 pm

(Responded to a previous post that I believe is related to the same problem).

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Re: Authentication Failed

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